Senior Mortgage Processor

Posted on 05/28/2020

Position Summary:

Responsible for confirming and verifying all loan application information. Establish and maintain a high level of service and customer satisfaction to both the inside sales team and external clients.

You will need experience in the following areas to be considered for this position:

• Direct communication, oral and written, with customers during the loan process
• Gathering information and taking each file from pre-approval to closing
• Entry of accurate loan data into the a loan origination system for processing
• Responsible for ensuring that all loan documentation is complete, accurate, verified and complies with company policy
• Reviewing file documentation to ensure all necessary items have been requested
• Ordering third party reports including credit reports, flood certs., title reports and appraisals
• Meeting crucial customer and bank deadlines
• Working with loan officers to manage priorities
• Understanding of compliance and investor rules, regulations, policies and/or procedures and guidelines
• Use and understanding of DU and LP findings reports

Qualifications:

• High School Diploma or equivalent
• Three years of recent experience as a Loan Processor is required
• Encompass experience a PLUS
• Read, interpret and apply applicable laws, rules, regulations and/or policies and procedures
• Self-starter, strong attention to detail and excellent ability to prioritize
• Strong skills with use of technology, including but not limited to Outlook, MS Word, MS Excel, Adobe Acrobat, and web-based applications
• A positive person with a “can do” attitude
• Excellent communication and internal/external customer service skills
• Ability to operate in a fast paced environment