Coronavirus (COVID-19) Updates

UPDATED August 11, 2020 at 8:00 AM

We will continue to post updates on this page as they become available. There are also links to the newsletters we have been sharing in case you missed one. Join our email list by signing up today. We appreciate you choosing Bluestone Bank as your banking partner. We are here to help!

07-17-2020: Branch Hours Effective Monday, July 20, 2020

07-10-2020: Branch Hours Effective Monday, July 13, 2020

06-26-2020: Branch Hours Effective June 29, 2020

06-12-2020: Select Lobbies Re-Open with Modified Hours

05-29-2020: Beware of Recent Scams

05-18-2020: Drive-up Hours Effective, Tuesday, May 19, 2020

05-08-2020: BSB in the Community

04-06-2020: A Message from Peter Dello Russo, President & CEO

03-27-2020: Drive-up Hours Effective Monday, March 30, 2020

03-20-2020: BSB Continues to be Your Trusted Banking Partner - We are here to HELP!

03-16-2020: Branch Lobbies Closed Temporarily, Drive-ups Remain Open

03-11-2020: Coronavirus (COVID-19) Update

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Please know that we take our responsibility to keep our customers, employees, and communities safe very seriously. Be assured we have taken the following steps to comply with state mandatory safety standards for workplaces.

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Effective, Monday, July 20th, the Bluestone Center, Bluestone (Scotland Boulevard), East Bluestone, Pembroke, Raynham, and West Bluestone branch lobbies will be open the following hours.

  • Monday - Wednesday: 9:00 AM - 4:00 PM
  • Thursday: 9:00 AM - 6:00 PM
  • Friday: 9:00 AM - 4:00 PM
  • Saturday: 9:00 AM - 12:00 PM

All branch drive-ups, including the branches above, will remain open. Lobby access by appointment only is available at the Lakeville and Taunton branches. Please visit our website for a complete list of locations and hours. Our contact center agents will continue to be available by calling 800.356.8622 or by submitting a secure contact us form.

  • Monday - Wednesday: 9:00 AM - 4:00 PM
  • Thursday: 9:00 AM - 6:00 PM
  • Friday: 9:00 AM - 4:00 PM
  • Saturday: 8:30 AM - 12:30 PM

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Assistance to Mortgage & Consumer Loan Customers:

We are open and accepting applications by phone and web for purchase, construction, refinancing, home equity loans, and home equity lines of credit. The loan process can be fulfilled almost completely remotely and electronically, with exceptions to loan closings and certain appraisal inspections. Please visit our Mortgage Center if you have a current mortgage in process and need to upload documents or are looking for more information on our mortgage options. 

Assistance to Business Customers:

BSB is aware that you or your business may be affected by market and economic impacts relating to the Coronavirus (COVID-19). We encourage you to reach out to us with any questions or concerns by calling 800.356.8622 or contacting your primary lender directly. 

Currently, the Bank is not accepting applications for the Paycheck Protection Program (PPP). Please check back for updates in the event this policy changes. 


Fee Waivers for Deposit Customers:

We will continue to be your trusted banking partner and encourage you to reach out to us with any questions or concerns. If you receive any overdraft, non-sufficient funds, Certificate of Deposit (CD) penalty, or Bluestone Bank ATM fee you need assistance with, give us a call and we’ll be glad to help!

Deposit Insurance:

All depositor funds are safe, secure and fully insured by the Federal Deposit Insurance Corporation (FDIC) and Depositors Insurance Fund (DIF). FDIC insures each depositor up to $250,000, and DIF insures anything in excess of $250,000. This means that all funds in deposit accounts with BSB are 100% fully insured.


Helpful Resources:

As the situation evolves, these sites can be a resource for you to obtain the latest information:


Beware of Scammers:

Unfortunately, in times of uncertainty, scammers often take advantage of the fears surrounding a particular situation. Click here to view the Federal Trade Commission’s site with Coronavirus related scam information. Please keep in mind, that BSB will never call you requesting personal identifiable information. Contact us immediately at 800.356.8622 if you suspect someone is trying to gain access to your account.


Electronic Banking Options: 

We encourage customers to take advantage of BSB's digital banking channels. Many of today’s banking services can be conducted remotely, giving you access to your accounts anytime – anywhere!

  • Online Banking
  • Mobile Banking
  • Bill Pay
  • Zelle
  • Remote Check Deposit
  • Telephone Banking by calling 877.527.4343
  • ATM access